Collaboration, Culture and Achievements
2023 was a pivotal year for Espria; completing foundational tasks as a newly integrated company, producing impactful results.
Having completed the first full year under their new brand, Espria achieved notable progress with a strategic focus on delivering various technology solutions as a managed service provider. Through the implementation of a new ERP system to improve efficiency and service delivery, Espria are now able to leverage resources and expertise to implement tailored solutions to meet the specific needs of businesses of all sizes. With a resilient team working tirelessly to provide a seamless service for customers, Espria are successfully cross-selling solutions across their portfolio of cloud, communications and document solutions.
The work and dedication of the Espria team have also been recognised throughout the year: at the EnableX Partner Awards Espria were awarded Fastest Growing Pragma Partner £10m+ Turnover; they won Xerox’ Technology Partner of the year and Best New Business Win at the CRN Sales & Marketing Awards. These accolades highlighted an outstanding team performance and innovative approach to delivering solutions to empower digital workspaces across the UK.
Espria also retained their ISO certification; continuing to demonstrate their robust and defined procedures, delivering with quality and transparency in mind, as well as meeting the highest ESG standards (they classified as ESG Excellent in a review by Sustainable Advantage). Espria define their sustainability ambitions using the Environmental Social and Governance (ESG) Value Creation approach and in 2023 took significant steps to make their supply chain more sustainable and achieve their target of 63% which places them in the top banding of all those reviewed by Sustainable Advantage. With a mission to continue to reduce their environmental footprint and promote sustainable practices, Espria has set themselves a new target score of 83% with a further series of actions to undertake in 2024.
In 2023 Espria also replaced almost all employee laptops and monitors with British Standards Institute (BSI) certified refurbished devices in alignment with their dedication to support a greener future. These devices contribute to their ESG goals by reducing e-waste, carbon emissions, water consumption and also come with the trusted Kitemark™ certification, ensuring quality and consistency. In the short – medium term, Espria will be pushing its current 90% usage rate to 100% to support their sustainability goals.
Finally, Espria continued their successful program of Optimise IT events to empower partners and customers to do more with less. Taking its expertise across the country, Espria hosted three regional events in Newmarket, Doncaster and at London’s Gray’s Inn, plus a morning of webinars. Key strategic partners Sophos, Microsoft, Mimecast, Veeam, Docuware, Pragma, Gamma, Five9 and Xerox presented a variety of new developments and services in security, document solutions, connectivity and automation. The events brought partners and customers together to network and connect with like-minded professionals to discuss cutting-edge insights and emerging trends.
Clinton Groome, Chief Executive Officer at Espria said, “As a leading independent managed service provider, Espria has a rich heritage for supporting business growth and change. For over 25 years, we have designed effective solutions to optimise efficiency, security and operational performance and we are excited to continue building on our successes in 2024.
May I extend my warmest wishes to all our customers, partners and team members for the holiday season. We feel honoured to have you with us on this journey and may this festive period bring you joy and a chance for rejuvenation. Merry Christmas and best wishes for a prosperous New Year!”
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