Celebrating women in IT – International Women’s Day 2022
Independent managed IT experts Espria are celebrating diversity in the workplace this International Women’s Day (8th March 2022). Assisting businesses nationwide with IT, Communications, Printing and Document Management solutions, Espria champions its employees who are committed to inspiring young women to take up STEM careers. 
Rachel Thorne, Operations Excellence Director
Rachel Thorne started her journey at Espria in 2016 and is now pioneering an energised culture with the team at the heart of everything she does. Rachel ensures that performance goals are aligned to group strategy and provides the tools and processes for the team to be able to deliver excellence to clients across the group. This International Women’s Day, Rachel looks back at how she started in the IT & Communications sector: “I started out as a receptionist in my first office role, which opened pathways into the IT industry. My advice to women starting out in their career is to be brave, ask for what you want and be willing to take on new challenges. And don’t be afraid to fail. Making mistakes is how we learn, so all experiences are valuable.” How can women in senior positions encourage more young women to consider a career in IT? Rachel believes sharing experiences and mentoring is key. “Encouraging other women to step forward is critical. Women need to feel confident in going for the promotion, and make sure they understand that diversity of ideas and opinions are welcomed in the workplace. The opportunities to be successful within the IT industry are there, sometimes it is about having the confidence to go for it.” The concept of ‘Assertive vs Likable’ resonates with Rachel and defines how she approaches growth opportunities as a female leader in STEM. “As a woman you are expected to present softer female traits, but as a leader, you are expected to be strong, often displaying more stereotypically masculine traits, but there is no reason women can’t do both. There can be a fine line in balancing the two, so not to be labelled bossy, but with confidence in your ability and the value you bring, it is often easier than you think.” Who inspired you to pursue a role in STEM? It was Rachel’s grandmother that truly inspired her professionally. She demonstrated that having the right attitude, confidence, being unafraid of doing the hard work herself and listening to people was profoundly important. Transferrable communications skills taught to her by her grandmother have been instrumental in developing relationships with suppliers, customers, and colleagues throughout her career. Who has inspired you to break down barriers for women in the industry? Rachel’s promotion into a leadership role is noted as the highlight of her career. She has made it her mission to battle the stereotype of women in this industry as being shy, or unconfident. When asked about leaders she draws inspiration from, Rachel said that Queen Elizabeth II inspires her. This quote sums up why: “When life seems hard the courageous do not lie down an accept defeat, they are all the more determined to struggle for a better future” Queen Elizabeth II. Rachel adds: “We (as women) don’t give up; we always find a way forward. We accept we will sometimes fail and that it will sometimes be difficult, but together we can overcome anything. I see International Women’s Day as an opportunity to uplift all women, recognise their achievements and reminisce on the achievements of great women who have changed and sculptured our society and our history from whose fortitude we can draw inspiration. I am truly proud to work with such a great team inspired by the role that strong women have played in this industry.” 

HR Manager, Helen O’Hanlon
Creating opportunities for women at Espria Addressing diversity and equality in the workplace, Espria HR Manager, Helen O’Hanlon comments on the challenges IT & Telecomms businesses face and how the team at Espria work hard to ensure their recruitment process upholds key principles: “Through our recruitment it becomes clear that the industry is male gender dominated and this is potentially because historically the environment of sales is viewed as ‘tough’, so promoting the other qualities and how anyone is capable of the challenge of the sales environment is really important. To ensure our employment is diverse and equal, we operate an equal opportunities policy for all of our recruitment and development within the business. We report the demographics to the SMT to look for patterns and improvements that can be made within the business. Going into 2022, our HR Strategy is reviewing women in business, which includes creating a mentor and coaching scheme for young leaders with a particular focus on female leadership.”
Subsribe for updates and our latest research
You may be interested in
Beyond Copilots: Why AI Agents Are the Next Competitive Advantage
AI is no longer a tactical tool, it’s becoming the engine of enterprise transformation. While copilots and other generative AI tools have helped teams work faster, the real breakthrough is happening with AI agents: autonomous systems that don’t just assist but act, learn and orchestrate entire workflows across the business. The question every executive should be asking is: “How will we harness AI to create value at scale before our competitors do?” High-performing organisations aren’t waiting. They’re embedding AI agents into daily operations and seeing measurable impact; accelerated decision-making, leaner processes and stronger financial outcomes. When markets move at digital speed, standing still means falling behind. Here’s why: So, the question isn’t “Should we adopt AI?”, it’s “What could…
Zero Trust Networking
Protecting Employees Without Friction Your workforce is your greatest asset, and your greatest vulnerability. Attackers know this, which is why phishing and credential theft remain the most common entry points. But here’s the leadership challenge: how do you protect employees without slowing them down? Zero Trust answers that question by making security invisible yet uncompromising. Employees work from anywhere, home, client sites, airports, without clunky VPNs or endless password resets. Behind the scenes, every login is verified, every device assessed, every anomaly flagged. If something looks wrong, a compromised credential, an unusual location, the system reacts…
Shadow AI: Executive Briefing on Real Risks, Business Impact and Mitigation
Shadow AI is here, and it’s growing Shadow AI is the use of artificial intelligence tools and platforms outside the oversight of IT, security, or compliance teams. This is not a hypothetical concern. KPMG’s 2025 global survey found that up to 58% of employees are using AI productivity tools daily, and nearly half admit to uploading sensitive company information to unauthorised platforms. Only 41% of employees say their organisation has a policy guiding the use of generative AI, revealing a significant governance gap. The Risks Are Real and Substantial The evidence from leading analysts and recent incidents is clear:…
Cyber Resilience in 2025: From Tick-Box to Boardroom Imperative
What the NCSC’s 2025 Review Means for UK Businesses The National Cyber Security Centre’s (NCSC) 2025 Annual Review is a wake-up call for business leaders across the UK. The days when cyber security was simply an IT concern or a routine compliance task are over. With a record number of nationally significant cyber incidents handled in the past year (more than double the previous year’s figure), it is clear that cyber risks have become a central issue for organisational survival and national prosperity. The Evolving Threat: Why Businesses Can’t Afford Complacency No sector has been spared in the latest…
Is Your MSP Really Helping You Grow — Or Just Keeping the Lights On?
There’s a moment in every business where the question quietly surfaces: “Are we getting what we really need from our IT provider?” It’s not always easy to answer. On the surface, things seem fine. Tickets are resolved. Reports arrive. There’s someone to call when things go wrong. It’s familiar. It’s comfortable. And that comfort can be deceiving. Because beneath the surface, many organisations are stuck in a service relationship that feels safe — but is actually stagnant. And here’s the truth: comfort isn’t the same as progress. For many, the idea of changing MSPs or challenging the…
The 2025 State of Ransomware: Key Insights on Attacks, Costs, and Recovery
Ransomware continues to evolve — and so must our defenses. The State of Ransomware 2025 report from Sophos presents one of the most comprehensive views yet into how organisations around the world are being impacted by ransomware attacks. Based on an independent survey of 3,400 IT and cybersecurity leaders across 17 countries, the report explores how attacks are evolving, the operational weaknesses adversaries exploit, and the human and financial tolls that follow. Whether you’re building a cybersecurity strategy or assessing risk, this year’s findings offer crucial, real-world insights to guide your response. Key Findings from…





